Returns & Exchanges
At Sale, we want you to be completely satisfied with your electronics purchase. If your device isn't the perfect fit, you can return it within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your Sale account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Package Securely
Place the electronic device in its original packaging including all manuals, cables, and accessories to ensure a full refund and prevent damage during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, ensuring any old shipping labels are fully covered.
- 4.Inspection and Refund
Once our technicians verify the item's condition and serial number at our warehouse, we will process your refund to the original payment method within 5-7 business days.